Kebijakan Pengembalian
- Karena produk busana muslim (abaya/gamis) bersifat personal, retur hanya diterima bila ada cacat produksi atau salah kirim, dilaporkan maksimal 3×24 jam setelah paket diterima, disertai foto/video unboxing.
- Salah ukuran/warna akibat kesalahan pembeli tidak dapat diretur.
- Jika pesanan dibatalkan sebelum dikirim, dana dikembalikan penuh via metode yang sama.
- Ongkir kirim balik untuk retur diatur per kasus via WhatsApp.
Refund & Return Policy (English)
- As modest-fashion items (abaya/gamis) are personal, returns are accepted only for manufacturing defects or wrong items sent, reported within 3×24 hours of delivery with an unboxing photo/video.
- Wrong size/colour due to buyer error cannot be returned.
- If an order is cancelled before dispatch, a full refund is issued via the same method.
- Return shipping cost is arranged case by case via WhatsApp.